A&E Assistance
Did you know following an accident, it's your legal right to have your car treated anywhere of your choice, regardless of what your insurance may say. Call Merseyside Car Hospital first after an accident.
Know your legal rights
Your Car. Your Right to Choose Your Repairer
While our car repair services are approved by most insurers, some might steer you towards one of their ‘approved’ repairers. But remember, these recommendations are often driven by cost considerations rather than quality.
Your insurers recommended repairer may not have official manufacturer approvals or hold the prestigious BSi Kitemark for vehicle body repairs – both of which we proudly maintain here at Merseyside Car Hospital.
Next time you’re involved in an accident, remember: it’s your legal right to choose who repairs your vehicle. Call Merseyside Car Hospital first for professional, manufacturer-approved repairs that put quality and safety above everything else.
Non Fault Accident Assistance
If you are ever unfortunate to be involved in an accident in your vehicle where you are not at fault, call Merseyside Car Hospital first! Our dedicated A&E Admissions team will manage all aspects of the claim and get you back on the road as soon as possible, at no cost to you!
- We will handle all communications with your insurer and any third parties, streamlining the claims process so you don’t have to worry.
- If you’re not at fault, we’ll ensure you have a replacement vehicle to keep you on the road while your car is being repaired
- Your no claims status remains intact, you have no excess to pay
- Our manufacturer trained accident repair technicians will restore your vehicle to its original standard and safe return to the road.
Customer Mobility
Courtesy Cars & Mobility
Here at Merseyside Car Hospital in Birkenhead we have a wide selection of manual and automatic courtesy cars available to keep you mobile whilst we are repairing your vehicle. Subject to availability. We can also arrange local collection and delivery of your car within a certain radius.
Vehicle Recovery
If you require recovery of your undrivable vehicle after an accident, give Merseyside Car Hospital a call and one of our experts will arrange for your car to be transported back to our bodyshop repair facility in Birkenhead, Merseyside and repaired by our skilled technicians.
